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Terms and Conditions

HeadOffice.ai (HeadOffice Space Inc.)  Terms of Service

Last Modified: December 12, 2023

1. Introduction

Welcome to HeadOffice.ai! These Terms of Service (“Terms”) establish the rules governing the use of our services and outline the legal relationship between you (the entity using our services) and HeadOffice.ai (referred to as the "Company"). By accessing our website at headoffice.ai ("Website") and utilizing our services (collectively referred to as the "Service"), you acknowledge that you have read, understood, and agreed to comply with these Terms and our Privacy Policy. You also confirm that you have the legal capacity to enter into an agreement with the Company and, if you are acting on behalf of an entity, that you have the authority to do so. If you do not agree to these Terms, please refrain from using our Service. If you have concerns or questions, feel free to reach out to us at contact@headoffice.ai, and we'll do our best to find a solution.

2. Definitions

To ensure clarity, let's define some key terms used throughout these Terms:

  • Account: This refers to the personalized dashboard that allows you to access and utilize our Service and Website.

  • Agreement: An Agreement may be entered into between you and the Company, specifying the terms and pricing for using our Service.

  • API: Short for "Application Programming Interface," it refers to the HeadOffice.ai API that can be integrated with your software.

  • Company: "HeadOffice.ai," the entity operating this service.

  • Content: Any material, including text, images, and more, that you publish, display, or transmit on our Website or through our Service.

  • Device: Electronic equipment such as computers, smartphones, tablets, or other devices used to access our web pages.

  • Guest: An individual browsing our Website without an Account.

  • Intellectual Property: This encompasses any creative expressions subject to exclusive rights held by the Company.

  • License: A non-exclusive right to use our API and/or Widget.

  • Link: A hyperlink leading to other websites not owned or controlled by HeadOffice.ai.

  • Mobile Device: A portable device like a smartphone, tablet, or similar equipment used to access our Website and Service.

  • Notification: Messages sent to you as part of our Service.

  • Other Websites: Websites other than our own.

  • Password: A secure, anonymized verification tool that grants access to your Account.

  • Privacy Policy: Our policy that outlines the rules for processing personal data, available at https://www.headoffice.ai/privacy.

  • Service: Refers to our Website, Widget, and/or API, depending on your scope in the Agreement.

  • Terms: These Terms of Service, available at https://www.headoffice.ai/terms.

  • User: An individual or entity with an Account.

  • Website: Our web pages located at headoffice.ai.

  • Widget: A HeadOffice.ai widget that can be integrated into your website.

Note: These definitions apply in both singular and plural forms.

3. General Rules

By using our Service, you agree to abide by these Terms. These Terms govern the relationship between you and the Company. If our Service or Website allows for services provided by other entities, their regulations will apply, and they will be solely responsible for those services unless our Terms specify otherwise. You are required to use our Service and Website in accordance with their intended purpose, as outlined in these Terms.

To use our Website, your Device must meet the following minimum technical requirements:

  • Internet access.

  • Compatibility with one of the following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge.

  • Use an internet browser version no older than one year.

  • JavaScript must be enabled.

For API usage, you need:

  • Internet access.

  • Software that enables sending HTTP requests.

For Widget usage, the requirements are similar to Website usage.

We strongly recommend installing antivirus software on your Device or Mobile Device.

4. Account

You can create an Account through our Website. Account setup options include logging in with your Google, Linkedin, or Microsoft account or registering with a personal email and Password. It's crucial to provide accurate, complete, and up-to-date information during Account creation. Inaccurate or outdated information may lead to the immediate termination of your Account. You are responsible for maintaining the confidentiality of your Account and Password, restricting access to your Device or Mobile Device and/or Account, and notifying us promptly if you suspect any security breaches or unauthorized Account usage. Usernames should not infringe on the rights of others, be offensive, vulgar, or obscene.

 

5. Communications

By creating an Account, you agree to receive newsletters, marketing materials, and other information via email or other means as part of our communication efforts.

6. Contests, Sweepstakes, and Promotions

Participation in any promotions, contests, or sweepstakes offered through our Service or Website may be subject to separate rules. Review the applicable rules and our Privacy Policy when participating in such activities.

7. Subscriptions

Certain parts of our Service are offered on a subscription basis. You will be billed in advance on a recurring basis, either monthly or annually, depending on your selected subscription plan. Subscriptions automatically renew unless you cancel them through your Account or by contacting our customer support team at contact@headoffice.ai. You must provide accurate billing information, including your full name, email address, country, business legal entity name, VAT tax number, and a valid payment method. By providing this information, you authorize us to charge Subscription fees to your chosen payment method. If automatic billing fails, we will issue an electronic invoice for manual payment. We reserve the right to refuse or cancel orders for various reasons, including service availability, pricing errors, or suspected fraud or illegal activities.

8. Fee Changes

We may change Subscription fees at our discretion, with notice given at the end of your current billing cycle. Your continued use of our Service after such a change constitutes acceptance of the modified Subscription fee.

9. Refunds

Paid Subscription fees are generally non-refundable unless required by applicable law.

10. Content

You can post, link, store, share, and make available information, text, graphics, videos, and other materials through our Service and Website ("Content"). You are responsible for the legality, reliability, and appropriateness of your Content, especially to your customers. By posting Content, you represent and warrant that you own the Content or have the necessary rights and licenses to use and grant us the rights as outlined in these Terms. We may terminate the Account of any User found infringing on copyrights. You retain all rights to your Content, and you are responsible for protecting those rights. We do not assume liability for any Content posted by you or third parties through our Service.

11. Prohibited Uses

Our Service and Website must only be used for lawful purposes in accordance with these Terms. You agree not to use our Service or Website for any of the following:

  • Violating any applicable national or international laws or regulations.

  • Exploiting, harming, or attempting to exploit or harm minors.

  • Sending unsolicited advertising or promotional material (spam).

  • Impersonating HeadOffice.ai, our employees

 

12. Data Privacy and Security

a. Data Collection: HeadOffice.ai may collect and process personal and non-personal data in accordance with our Privacy Policy. By using our Service, you consent to the collection, processing, and storage of your data as described in our Privacy Policy.

b. Data Security: We take data security seriously and implement reasonable measures to protect your data. However, you are responsible for maintaining the confidentiality of your data and ensuring that you have appropriate security measures in place on your end.

c. Uploaded Files: Any files or data uploaded to our Service are subject to our data storage and processing policies. You acknowledge that the security and privacy of uploaded files are your responsibility, and you grant us the right to process such data as required for the provision of our Service.

13. AI Agents and User Content

a. Responsibility: You are responsible for the use of AI Agents and any Content generated or facilitated by them. HeadOffice.ai is not liable for any actions, decisions, or consequences resulting from the use of AI Agents or the Content they produce.

b. User Content Ownership: You retain ownership of any Content generated using our AI Agents. However, by using our Service, you grant HeadOffice.ai a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute your Content for the purpose of providing and improving our Service.

14. Compliance with Applicable Laws

a. Data Protection Laws: You agree to comply with all applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), when using our Service and handling user data.

15. Termination

a. Termination by You: You can terminate your Account at any time by following the instructions provided on our Website. Upon termination, you may lose access to your data and Content, and we may delete this information in accordance with our data retention policies.

b. Termination by HeadOffice.ai: We reserve the right to terminate or suspend your Account, with or without cause, at our sole discretion. In the event of termination, we will notify you and provide reasons for our decision.

16. Disclaimer of Warranties

a. AI Agent Performance: We do not guarantee the accuracy, reliability, or performance of our AI Agents. The use of AI Agents is at your own risk, and we are not responsible for any errors, omissions, or consequences resulting from their use.

17. Limitation of Liability

a. Indirect Damages: To the fullest extent permitted by law, HeadOffice.ai shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits or data, arising out of or in connection with the use of our Service.

18. Indemnification

a. Indemnity: You agree to indemnify and hold HeadOffice.ai harmless from any claims, liabilities, damages, and expenses (including attorney's fees) arising from your use of our Service, violation of these Terms, or infringement of any third-party rights.

19. Governing Law and Jurisdiction

a. Governing Law: These Terms are governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law principles.

b. Jurisdiction: Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located within the state of California.

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